This privacy statement only covers the UK Visa Advice Services website. Other websites linked to our website are not covered by this statement. We encourage you to look at the privacy statements of any website you visit, whether linked to ours or not.
It is the policy of UK Visa Advice Services Limited to respect your privacy regarding any information we may collect while operating our website and while acting for you. We have developed this privacy policy so that you understand how we collect, use, communicate, disclose and otherwise make use of personal information.
1. Information we collect
We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected.
The information we collect may include:
- your name, address, telephone number and email address;
- your nationality, date of birth, immigration history and passport or travel document details;
- details of your family members where they are relevant to your application;
- supporting documents and evidence you provide for your immigration matter;
- correspondence between you and our lawyers; and
- anonymous technical information about how you use this website.
2. How we use your information
We collect and use personal information solely for fulfilling the purposes specified by us — principally providing you with immigration advice, preparing and submitting applications on your behalf and representing you before the Home Office and the Immigration Tribunal — and for other ancillary purposes, unless we obtain the consent of the individual concerned or are required to do so by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete and up-to-date.
3. Disclosure of your information
We will not sell, rent or trade your personal information. We may share your information with the Home Office (UK Visas and Immigration), HM Courts and Tribunals Service, interpreters, counsel and other third parties where this is necessary to progress your matter, and with our regulator the Immigration Advice Authority where required.
4. Keeping your information secure
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification. We will only retain personal information for as long as necessary for the fulfilment of those purposes and to meet our professional and regulatory obligations.
5. Use of cookies by UK Visa Advice Services
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use Google Analytics cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:
http://www.allaboutcookies.org
The Google Analytics privacy policy is available at the following location:
http://www.google.com/analytics/learn/privacy.html
To opt out of being tracked by Google Analytics across all websites visit:
6. Your rights
You have the right to ask us for a copy of the personal information we hold about you, to have inaccurate information corrected, and in certain circumstances to ask us to erase or restrict our use of your information. We will make readily available to clients information about our policies and practices relating to the management of personal information.
7. Contacting us
If you have any questions about this privacy policy, or wish to exercise any of your rights, please contact us at info@ukvaservices.org or write to us at Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. UK Visa Advice Services may change this privacy policy from time to time at its sole discretion.